Darren Rowse on Problogger.net has put up a really great post, including a disturbing but representative image on being tongue tied.
I should clarify at this point that Iím not talking about communication skills in terms of how to write effectively (Iíve covered this elsewhere and would hope bloggers have a reasonable grasp of it already). Instead, for the purposes of this post, Iím referring to relational communication skills – something that I think that even the best bloggers struggle with.
I find it a little ironic that we as bloggers (who are in the communication business) struggle with miscommunication between us so often. One just has to cast their mind back to the last comment flame war that they observed (or participated in) to find an example of it. Most niches have these all in brawls from time to time.
While in some cases – the conflict can be over ideological differences of opinions, a lot of them come down to poor communication skills.
It is very true though, as I communicate with a variety of people through e-mail, instant messaging, and other means, but since much of communication comes through via inflections in voice and tone, I think that most of the emotion or meaning can be lost in my relational writing to these people. A very interesting and thought provoking article, reminding us all to take that extra step to make sure what we write, is what we actually mean, when sending correspondance.