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24/7 free tech support on WordPress.com

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Now that’s news!

WordPress.com announced that they have extended their support hours from 9AM to 4PM PDT to 24-hours weekdays… to 24/7! That is one huge commitment that this team has put on and I think deserves a standing ovation. Kudos to you guys!

When you send a support message to wordpress.com you’re assured there’s a real human being replying. If you send a support question and you don’t have a blog hosted at wordpress.com, it will be ignored. This is solely for wordpress.com hosted blogs. They’ve said that they would respond to any wordpress service question, so fire away. Just please be sure that you’ve exhausted time into their FAQs and FORUMs before you do. There’s a high chance that you’re question has already been discussed in length by experts and users like you.

Support team profile can be read here, they are the happy engineers behind http://automattic.com

I really think that support will define the successful online tool. There are many online products available and some are hands-down so useful that people like me use them (even if support is not good). WordPress.com is so spot-on in looking after the well-being of it’s users. I’m sure they’d get a ton of happy people blogging away. And because wordpress.com is ad-driven, the new support system will ultimately result in more blog pages to attach those ads to… good thinking guys! And congratulations.

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Categories: Blogger Tools, Blogging News

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Comments

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  2. Free Wordpress Blog says: 8/11/2008

    WordPress MU is a clone of wordpress.com. I made Free Blog for every one Here. Thank for Join.

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  3. sami says: 8/11/2008

    jusr read.

    thanks,

    Reply

  4. Ultimate Blogging Experiment says: 8/11/2008

    this is awesome news. I’m so glad that they finally have 24/7 free technical support at WordPress. This is a much-needed thing and is about time that happened.

    Reply

  5. Merrypic. Free Image hosting and Share Photo says: 8/28/2008

    very good
    thanks

    Reply

  6. Jim says: 9/6/2008

    These guys look fine, haha

    Reply

  7. chat says: 9/8/2008

    thanks

    Reply

  8. article submission service says: 9/16/2008

    this is a very good service

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  9. mikeyaozm says: 9/20/2009

    e that you’re question has already been discussed in length by experts and users like you.

    Reply

  10. mikeyaozm says: 9/20/2009

    ed in length by experts and users like you.

    Reply

  11. PageRank says: 11/18/2009

    Just info for you, google just update google PR, some of my web page drop to 0 or N/A, and other is stable. Is this just google dance? Hmm.. Its time for you to check your Google PR.

    Reply

  12. Kusagwa says: 5/16/2010

    why if i upload my theme from local computer which is in zip file, i got error messages which says style sheet is missing? so how to fix ?

    Reply

  13. Kusagwa says: 5/16/2010

    advice: its better for u guys who help us to be online any time, because we are getting trouble to find some service, its better to establish chatting room, so as we can be able to get answers at right time

    Reply

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