Job Board >> Technical Writer
|Company Name||Clarity Consultants|
|Date Posted||14, Thursday 2013|
|Listing Type||Hourly Rate|
In this role, you will:
Device and facilitate a process to accept contributions
Assist the contributors with editing their work, and in some cases rewrite/reorganize it where it makes sense.
Proactively provide editing guidelines
Gather contributions from users, either discussing their experiences or in the form of corrections/comments on the documentation.
Own the big picture and organization of the documentation
Define what the table of contents needs to look like, what the goals are for each section and delegate to the different SMEs to contribute content
Define what user personas exist and what use cases must be addressed by the documentation and Track the analytics of the documentation; solicit/process feedback from the users to see which parts of the docs are most relied on, never read.
Enable commenting/discussion on the docs to improve the docs.
Seek and digest user feedback on the documentation and the product.
Identify areas where the users are struggling with the product and address via documentation, e.g. attend user workshops, talk to the users, read the user mailing list. Anticipate what users are going to find surprising (e.g. forms without draft mode).
Work on offline and online documentation. Review all the explanatory text on the product and the context help, not just the offline user guide.
Start Date: ASAP
Duration: 6 months with possibility of an extension through the end of the year
Location: 100% virtual
Strong technical writing experience
Must have SQL or some data modeling experience
Must understand concepts of web application creation
Exceptional communication and project management skills
Must be able to provide work samples prior to an interview
Markdown language is a preferred skill
To be considered for this project, please send an email with the following:
1) Your resume
2) Respond to each bullet point listed under “Experience Requirements” with your relevant skills and experience.
Please include reference#5867 in the subject line.