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Christine Nyaga

Turning Data into Documentation Driving Decisions Seattle, United States

About Me

Christine Nyaga is a skilled Technical Writer with over five years of experience specializing in data analytics, B2B sales enablement, and software documentation. Based in Seattle, she brings a unique blend of analytical thinking and storytelling, translating complex technical concepts into clear, accessible content for diverse audiences. Christine has worked with SaaS companies and analytics platforms, producing user guides, API documentation, white papers, and client onboarding materials that enhance product adoption and client satisfaction. With a strong foundation in data tools such as SQL, Tableau, and Python, she collaborates seamlessly with engineers, product teams, and business stakeholders to ensure documentation supports both technical accuracy and business goals. Christine is also experienced in creating sales collateral that empowers revenue teams to close deals faster and more effectively. She holds a degree in Communications with a minor in Data Science from the University of Washington.

Work

Services

Academic writing
Book/Ebook Writing
Grant writing
Product description writing
Technical writing
Transcription
White paper writing

Experience / Education / Qualifications

Certifications

  • Certified Technical Writer – Society for Technical Communication (STC)
  • Google Data Analytics Certificate
  • HubSpot B2B Sales Enablement Certification

 Work Experience

Technical Content Specialist – Data Analytics
CloverTech Analytics | Seattle, WA
Feb 2022 – Present

  • Created and maintained over 50+ pages of internal and client-facing documentation for a cloud-based data analytics suite (BI dashboards, custom SQL queries, ML pipeline usage guides).
  • Developed white papers, case studies, and sales presentations that increased conversion rates by 17% for enterprise clients.
  • Worked with data scientists and engineers to explain model outputs and analytics workflows in customer-facing resources.
  • Collaborated with the product and sales teams to draft solution briefs tailored to financial services, retail, and energy clients.

B2B Relationship & Content Manager
KinetixIQ | Seattle, WA
Jun 2020 – Jan 2022

  • Supported onboarding and retention of 20+ enterprise clients for a data intelligence SaaS platform.
  • Wrote custom user guides, API walkthroughs, and implementation documentation, improving customer satisfaction by 23%.
  • Led quarterly business review (QBR) documentation and industry-specific use case templates for sales teams.
  • Created a library of reusable pitch decks, one-pagers, and onboarding materials that reduced sales cycle by 10 days.

Junior Technical Writer (Contract)
Rainbeam Software | Remote/Seattle, WA
Aug 2019 – May 2020

  • Drafted and edited product documentation and FAQs for a cloud-based reporting tool used by SMBs.
  • Collaborated with the QA and engineering teams to update release notes, feature briefs, and bug documentation.
  • Introduced structured templates that improved consistency and reduced documentation update time by 30%.

Topics

Business and enterpreneurship
Digital marketing
Marketing
SaaS
Technology

Notable clients

Rainbeam Software , KinetixIQ, CloverTech Analytics

Contract Preferences

Contract Type: Freelance
Preferred Location: Remote
Preferred Rate: $0.75 / per word